Privacy Policy
Last Updated: 04/03/2025
Welcome to Duchy Pool Maintenance
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect personal information that you provide to us, including:
- Name, phone number, and email address
- Billing and service addresses
- Payment information (processed securely through third-party services)
- Website usage data (cookies and analytics)
2. How We Use Your Information
We use collected data for the following purposes:
- To provide and manage pool maintenance services
- To process invoices and payments
- To respond to customer enquiries and provide support
- To improve our website and services
3. Data Sharing & Security
We do not sell or rent your personal data. We only share it when necessary to provide services, comply with legal obligations, or protect our business.
We take reasonable steps to secure your data from unauthorised access, using encryption and security protocols.
4. Cookies & Tracking
We use cookies and analytics to enhance your experience. You can manage or disable cookies through your browser settings.
5. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate data
- Request deletion of your data where applicable
- Opt-out of marketing communications
6. Changes to This Policy
We may update this policy, and changes will be posted on this page. Continued use of our services after changes means you accept the updated policy.
7. Contact Us
For any privacy concerns, contact:
- 2 Treffry Lane, Quintrell Downs, TR8 4WF
- +44(0)7856 307 442
- liam@duchypm.com
- https://duchypm.com